Leading global Responsible Gambling (RG) and Anti–Money Laundering software solution supplier Neccton has signed up another top-tier European operator to its suite of solutions.
Intouch Games, part of the Skywind Group, has signed a deal with Neccton for products that protect both the company and its customers. Intouch is now supported by mentor’s AI-driven real-time data analysis, which tracks possible problematic gambling behaviours and facilitates players and operators being able to identify potential issues swiftly. The tool recognises triggers such as a significant increase in deposit frequency, and alerts the operator and directly contacts the player, helping both make better-informed decisions.
This collaboration will enhance player protection, enabling the company to stay ahead of regulations and providing a better gaming experience for their customers.
mentor also includes modules for Fraud, AML and aCRM, so Neccton’s customers can solve many issues with a single supplier.
Neccton’s software was developed as a result of over 15 years of academic research by Dr. Michael Auer, company director and head of development. Dr Auer is regarded as one of the world’s most respected academics in RG research, and mentor is the culmination of his work. Dr Auer’s research is also commonly cited by regulatory bodies in operator guidelines.
Dr. Auer said of the new partnership: “We are both proud and delighted to welcome Intouch and their famous brands into our family. Working with us means they are ahead of the curve with player protection, and what operator would not want that? We are looking forward to a great partnership with Intouch Games – and even more UK players protected with our software.”
Hilary Stewart-Jones, director of Intouch Games, added: “We all hugely respect Dr. Auer’s work in this critical field and look forward to many years of collaboration in raising the bar of the RG industry norms.”
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